Order & Delivery

Which countries do you ship to?↓

Which payment methods do you accept?↓

How much does shipping cost?↓

How long will my order take to arrive?↓

How do I track my order?↓

My order was returned, what do I do?↓

What happens if I don't pick up my package?↓

What is your return policy?↓

Can I cancel an order that has already been placed?↓

How can I change an order that's already been placed?↓

I haven't received my order, what do I do?↓

If my package is damaged, what do I do?↓

How do I use a promotional code?↓

Is my payment secure?↓

Product information

What is included in my Intro Set?↓

How do I use my MultiMist?↓

How do I change and use different capsules with my MultiMist?↓

Can I leave my capsule in the MultiMist between applications?↓

How, and how often, should I clean my MultiMist?↓

Do I need to charge my MultiMist before use?↓

How does the money back guarantee work?↓

How long is the warranty valid and what does it cover?↓

Can I travel with my MultiMist & capsules?↓

How long is the battery life and charging time of my MultiMist?↓

My MultiMist has stopped spraying, what should I do?↓

My MultiMist isn’t charging, what should I do?↓

Is my MultiMist water resistant?↓

Capsules & formulations

Why do you you use capsules instead of refill bottles?↓

Can I save the unused liquid in my capsule for later use?↓

How should I store my capsules?↓

What are your capsules made of?↓

How do I recycle my used capsules?↓

Are your products vegan and cruelty free?↓

Are your products safe for sensitive skin?↓

Where are your products being produced?↓

Do your products expire?↓

Do you use fragrance?↓

What do the formulas feel like?↓

Where can I find the full ingredient list for each product?↓

Are your products suitable for all ages?↓

Subscriptions

How do subscriptions work?↓

What is included in my subscription?↓

How do I change or cancel my subscription?↓

How do I add a discount code to my subscription?↓

How do I change my address on my account?↓

How do I add products to my existing subscription?↓

How do I change how often my capsules are delivered?↓

How do I change my address on my subscription account?↓

How do I change the shipping date for my next capsule delivery?↓

How do I change the capsules on my subscription?↓

Can I cancel my subscriptions anytime?↓

How do I cancel my subscription?↓

Supreme Serum

What does the Supreme Serum do?↓

When should I apply Supreme Serum?↓

Can I use other serums or products with Supreme Serum?↓

Is Supreme Serum scented?↓

Is it normal if my skin becomes red after using the Supreme Serum?↓

Does the Supreme Serum work for all skin types?↓

Multi Essence

What does the Multi Essence do?↓

When should I apply Multi Essence?↓

Can I use other serums or products with Multi Essence?↓

Is Multi Essence scented?↓

Does the Multi Essence work for all skin types?↓

Uniform-C Serum

What does the Uniform-C Serum do?↓

When should I apply Uniform-C Serum?↓

Can I use other serums or products with Uniform-C Serum?↓

Will the effectiveness of the Uniform-C Serum be reduced if I mix it with other capsules?↓

Is the Uniform-C Serum suitable for sensitive skin?↓

Is Uniform-C Serum scented?↓

True Tan

What are the active ingredients in True Tan and how does it work?↓

When will I start to see results?↓

How long will the result last?↓

Can I use True Tan on my body?↓

How long do I need to wait for True Tan to dry and when can I apply other products?↓

How do I prepare my skin for the best possible result?↓

Why do you only have one formula for self tan?↓

Can I use True Tan when I’m pregnant?↓

Does True Tan work with beard?↓