Enjoy a risk-free experience with COMIS. Our Intro Set is backed by a 30-day, 100% money-back guarantee. If you are not satisfied with the results, please contact our customer care and return your Intro Set. Please make sure that you have read and understood the following terms before contacting us.

To claim our Money-Back Guarantee:

• The Money-Back Guarantee is only eligible for the Intro Set.
• You have 30 days to return the Intro Set from the date you have received it.
• Only purchases made on our website are eligible for return. Should you have purchased your product from one of our retailers, please contact them for further information.
• The guarantee is only valid one time per customer. If you have made a return with the 30 days Money-Back Guarantee before, we have the right to decline the return.
• Kindly note that you are subject for the shipping expenses in returning the package to us. COMIS does not take responsibility for any items lost during the return shipping.

Process

• Please contact our customer care with your order number and the reason for your return. Please state your name, email address and telephone number for us to get in touch with you if needed.
• Please ensure that the detailed user guide and our how to use page is thoroughly read and understood. If the Nano mist device and True Tan capsules have not been used correctly, and as instructed, the refund will not be approved.

Policy

• We reserve our right to reject a refund in the event that we are not satisfied, (acting reasonably) with the supporting evidence you provide to us.
• Once your returning package has been received at our warehouse, it is processed and inspected before we proceed in approving or disapproving the respective return.
• If your return is approved, a full refund will be issued for your order. Once a refund is issued on our system, you can expect it to be visible in your account within 5-10 business days.
• Please note that campaigns and holidays can delay the processing of your return slightly.
• Make sure the products are clean and undamaged. Goods must be returned inside the original packaging. Upon receipt of the goods, COMIS will verify that all conditions applicable to the money-back-guarantee are fulfilled.

Shop now →